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Infrastructure failures

About infrastructure failures in Canterbury

Our everyday lives rely on infrastructure – we expect to be able to boil the kettle, jump online and have water come out of the tap when we want it.  But these systems are all vulnerable not just to natural hazards, but also to other issues such as contamination of water supply, maintenance issues or cyber attack. The consequences of infrastructure failure can be significant - disruption to households and businesses and may result in evacuations, business closures, economic loss and clean-up costs, potential health hazards and environmental impacts.

Important infrastructure, also known as lifeline utilities, is mainly provided and managed by commercial companies and some are managed by local city or district councils or the Government. Each infrastructure provider is required to undertake asset management planning to reduce the possibility of failure – and to ensure that services are re-established as soon as possible if they do fail.

Electricity pylons
Water culvert

What can happen during infrastructure failure?

Disruption to electricity
Disruption to electricity
Loss of communication
Loss of communication
Disruption to water
Disruption to water

What you can do

BEFORE - Top 3 things you can do to prepare for an infrastructure failure
  1. Think about how you would manage at home with no electricity. It's handy to have:
      • Torches; a radio and spare batteries.
      • An alternative way to cook (camp stove or BBQ)
      • A bit of spare cash if EFTPOS and ATMs are down.
  2. Think about how you would manage at home with no phone or internet.
      • How would you get in touch with others?
      • Have a battery-powered radio to stay up-to-date.
  3. Think about how you would manage at home with no water.
      • Store at least 10 litres of water per person.
      • Have a bit extra for cooking and cleaning too.
DURING - What to do when there's a serious infrastructure failure
  • Stay informed - listen to your radio for updates or follow your local Civil Defence website or social media channels if they are available.
  • Keep in touch with your neighbours - check that they are ok, and share information.
  • If the power is out, eat the food in your fridge first, followed by the food in your freezer and then the food in your cupboards.  Treat all electricity as live.

How ready are you?

Home ready
Work ready
Community ready

Other hazards

  • Earthquakes
  • Floods
  • Tsunamis
  • Pandemics
  • Storms
  • Fires
  • Landslides

Find out more

  • National Emergency Management Agency lifeline utilities information
  • New Zealand Transport Authority - state highways
  • Transpower - power transmission
  • Marlborough Lines - northern Kaikōura lines company
  • MainPower - North Canterbury lines company
  • Orion - Christchurch and Selwyn lines company
  • EA Networks - mid-Canterbury lines company
  • Alpine Energy - South Canterbury lines company
  • Network Waitaki - Waitaki/Hakataramea lines company
  • Chorus - communications outages

Get ready

  • Home ready
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  • Community ready
  • Ready for anything

Your district

  • Kaikōura
  • Hurunui
  • Waimakariri
  • Christchurch city
  • Selwyn
  • Ashburton
  • Timaru
  • Mackenzie
  • Waimate

Canterbury CDEM

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Contact Info

  • 03 366 2359

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